Privacy Policy
Your privacy matters to us at lycoraventi
Last Updated: January 15, 2025
1. Information We Collect
At lycoraventi, we collect various types of information to provide you with our financial education services and help you overcome investment fears through our platform. The information we gather falls into several categories:
Personal Information
When you register for our services, we collect basic personal details including your name, email address, phone number, and mailing address. We also collect demographic information such as age range and general location within Canada to better understand our user base and tailor our educational content.
- Contact information including email addresses and phone numbers
- Account credentials and security preferences
- Payment information for subscription services
- Communication preferences and marketing consent
- Educational background and experience level with investments
2. How We Use Your Information
We use the collected information primarily to deliver educational content about overcoming investment fears and building financial confidence. Your data helps us personalize your learning experience and provide relevant resources based on your individual needs and preferences.
Our educational platform analyzes your progress through various learning modules to suggest appropriate next steps in your financial education journey. We also use aggregated data to improve our course content and identify areas where students commonly need additional support.
Service Delivery
We use your information to provide access to our educational materials, send course updates, and communicate important changes to our services. This includes sending confirmation emails, progress reports, and educational newsletters that you've specifically requested.
3. Information Sharing and Disclosure
lycoraventi does not sell, trade, or rent your personal information to third parties. We maintain strict control over your data and only share information in specific, limited circumstances that are essential for providing our services or as required by Canadian law.
- Service providers who assist in delivering our educational platform
- Payment processors for handling subscription transactions
- Legal compliance when required by Canadian federal or provincial authorities
- Business transfers only with equivalent privacy protection guarantees
Any third-party service providers we work with are bound by strict confidentiality agreements and are prohibited from using your information for purposes other than providing services to lycoraventi.
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of sensitive data both in transit and at rest, regular security audits, and restricted access controls.
Technical Safeguards
Our platform uses industry-standard SSL encryption for all data transmission. We maintain secure servers with regular backup procedures and employ multi-factor authentication for administrative access. All staff members with access to personal data receive regular privacy and security training.
While we implement strong security measures, no system is completely immune to security breaches. In the unlikely event of a data incident, we will notify affected users and relevant authorities as required under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
5. Your Privacy Rights
Under Canadian privacy law, you have several important rights regarding your personal information. You can exercise these rights by contacting us directly through the channels provided at the end of this policy.
- Right to access your personal information and receive a copy
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal data
- Right to withdraw consent for marketing communications
- Right to file a complaint with the Privacy Commissioner of Canada
We will respond to your privacy requests within 30 days of receiving a valid request. Some requests may require additional time if they are particularly complex, and we will notify you if an extension is needed.
6. Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Generally, we keep account information for active users and for a reasonable period after account closure to handle any potential issues or questions.
Retention Periods
Educational progress data is retained for up to three years after your last platform activity. Financial transaction records are kept for seven years as required by Canadian financial record-keeping regulations. Marketing communication preferences are maintained until you request removal or update your preferences.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage patterns. These technologies help us improve our educational platform and provide more relevant content.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect some functionality of our educational platform. We use both session cookies that expire when you close your browser and persistent cookies that remain until you delete them or they reach their expiration date.
8. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify users through email and by posting a notice on our website at least 30 days before the changes take effect.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the most recent version was published.
Privacy Questions or Concerns?
Email: info@lycoraventi.com
Phone: +1 519-351-9540
Address: 135 Overlea Blvd, North York, ON M3C 1B3, Canada
Our privacy team typically responds within 48 hours